DISA Global Service Desk

Contact DISA - DISA Global Solution

Defense Information Systems Agency (DISA) Global Service Desk (GSD) Mission Partner Contact Information *For DoD Enterprise Email (DEE) operational issues please contact your local service desk.* Main Menu Options 1-844-DISA-HLP (1-844-347-2457) DSN 850-0032 E-mail Options (Consider for all routine requests Mission partners may request service by contacting the DISA Infrastructure Global Service Desk (IGSD): • Toll free 844-347-2457 • Commercial 614-692-0032 • DSN 312-850-0032. GVS has 65,000 desktop registrations and 7,500 unique VTC registered endpoints across GVS-U and GVS-C. On the Horizon . Future enhancements include Global Content Delivery Service. Organizational Messaging Service. Strategic Knowledge Integration Web. Video. Defense Information Systems Agency. Contact Tier I Infrastructure - Global Service Desk. CML: 1-844-DISA-HLP (347-2457), Option 2

DISA Global Field Command Customer Suppor

  1. E-mail and Phone: Main DISA Helpdesk. Last Updated On May 08, 2019. 0 0 cyberx-dv cyberx-dv2019-05-03 00:22:572019-05-08 10:53:27E-mail and Phone: Main DISA Helpdesk
  2. Get in touch with DISA Global Solutions to make informed decisions about your staff with our industry-leading drug screening and compliance solutions
  3. 800-8-12305. Spain. 900-951895. Turkey. -800-151-1005. United Kingdom. 08-005871786. The new DHA Global Service Center is designed to expedite resolution of trouble tickets within 1 and 8 hours of the time of notification. If the ticket cannot be resolved within this time limit, the ticket will be elevated to Tier II or Tier III for resolution
  4. Contact our Help Desk for issues not listed above. Please note, our Help Desk cannot take any action on your WAWF documents. Send a Secure Message. 866-618-5988. Email: disa.global.servicedesk.mbx.eb-ticket-requests@mail.mil. Fax: 801-605-7453. Help Desk Hours
  5. DISA ENTERPRISE INFORMATION SERVICES (EIS) DEFENSE ENTERPRISE COMPUTING CENTER (DECC) SERVICE DESK CONTACT INFORMATION*For DoD Enterprise Email (DEE) operational issues please contact your local service desk.* *****Attention Valued Partners*****Effective April 30th, 2014, DISA EIS transitioned to a Global Service Desk environment.
  6. Andrew Boyd. The Defense Information Systems Agency has awarded a potential four-year, $214M contract to Unisys to optimize, modernize and consolidate service desk and field services for Department of Defense agencies in the U.S. and overseas, Unisys announced on Monday. The contract will serve 19 of the Defense Department's 4th Estate organizations, a group of agencies and field.
  7. Get IT Help. Report outages or get IT assistance through the Global Service Desk (GSD). DoD SAFE (Secure Access File Exchange) is a service to make it easy for you to exchange unclassified files up to 8.0 GB that can't be sent through email

PIEE. Email: USMCWAWFHelpDesk@saic.com. Phone: 800-520-1363 opt 3. Technical Support. If you are experiencing technical problems with Procurement Integrated Enterprise Environment, please contact the DISA DECC Ogden Electronic Business Service Desk or visit the PIEE customer support page and click Ogden Help Desk to submit a ticket Careers at DISA. Civilian Personnel (301) 225-1208, DSN 375. Military Personnel (301) 225-1390, DSN 37

Global Service Desk. Global: 1800-435-7457. APAC: +603 2118 0045. EMEA: 00 800 5656 5555. Aig.servicedesk@aig.com. Aig.emeahelpdesk@aig.co DISA Taps Unisys to Support '4th Estate' Agencies. The Defense Information Systems Agency has awarded Unisys Corp. its 4th Estate Global Service Center contract. Worth up to $214 million, the contract supports optimization, modernization and consolidation of service desk and field services for Defense Department agencies in the U.S. and. Need Help - Technical Support If you are experiencing technical difficulties, please contact the Global Service Desk for support. Phone: Toll Free: (844) 347-2457 Option 2 Commercial: (614) 692-0032 Option 2 DSN: (312) 850-0032 Option 2 Email: NIPR Email: disa.gsd.infrastructure@mail.mil SIPR Email: disa.scott.global.mbx.dccc@mail.smil.mi www.disa.mil Drew Jaehnig Chief, DISA IT Service Management Office 301-225-8142 / DSN 375 drew.l.jaehnig.civ@mail.mil Scott Baker Chief, DISA Global Service Desk 334-416-5894 / DSN 596 scott.a.baker72.civ@mail.mil 9 Contact/POC Informatio

DISA Works - DISA Global Solution Tier I Infrastructure - Global Service Desk 1-844-DISA-HLP (347-2457), Option 2 CML: (614) 692-0032, Option 2 DSN: (312) 850-0032, Option 2 disa.gsd.infrastructure@mail.mil disa.scott.global.mbx.dccc@mail.smil.mil. Server: U Current Time: Wed Aug 04 11:31:29 UTC 2021.

The Global Customer Support Services branch ensures the IT user-friendly technical services are appropriately delivered to the organization to enable staff to fulfill their roles with maximum efficiency. GCSS provides a professional, consistent, reliable and timely support service for DoDEA IT systems and ensure they are all maintained to a high standard Next. Cannot access your account exhibit blocked characteristics, contact the DISA Global Service Desk (GSD). Instructions are in the APPENDIX III - CONTACTS AND REFERENCES at the end of this document. 4.0 TESTING Upon migration to EBI, testing is conducted IAW with organizational tactics techniques and procedures (TTPs), Standard Operating Procedures (SOPs), and guidance Your local service center will be able to assist with troubleshooting and access restoral as quickly as possible. Please contact your local service desk using the information provided below for your agency. If your service desk is not listed, please contact your local IT department. DISA Global Service Desk. Commercial: 1-844-DISA-HLP Under the four-year deal, Unisys will provide secure global service desk and field service support for 19 of the Department of Defense's fourth estate agencies. The Fourth Estate includes the Missile Defense Agency, National Geospatial-Intelligence Agency and the DISA, which delivers IT support for military operations

Reston, VA-based Unisys Corporation announced on October 28 that the U.S. Defense Information Systems Agency (DISA), the agency that provides enterprise IT supporting the full spectrum of military operations, selected the company for the 4 th Estate Global Service Center contract to optimize, modernize and consolidate service desk and field services for U.S. Department of Defense agencies in. DOD Secure Access File Exchange (SAFE) https://safe.apps.mil . Overview . DoD SAFE is a web-based tool that provides authenticated DoD CAC users and guests (unauthenticated users) the capability to securely send and receive large files, including files that are too large to be transmitted via email Added: Jan 23, 2017 3:45 pm SOURCES SOUGHT ANNOUNCEMENT:The Defense Information Systems Agency (DISA) is seeking sources for Global Information Technology (IT) Service Desk Support Services.CONTRACTING OFFICE ADDRESS: Defense Information Technology Contracting OrganizationP.O. Box 549Fort Meade, Maryland 20755INTRODUCTION:This is a SOURCES SOUGHT TECHNICAL DESCRIPTION to determine the. Chameleon's DISA Global Service Desk contract is part of its DISA IT Enterprise Support Services (DESS) contract, which was awarded to Chameleon and four other firms in 2013 to compete for more than $400 million of military IT services and equipment for 8,200 DISA employees in the U.S. and at international locations over a five-year period DISA, the agency that provides enterprise IT solutions which support the full spectrum of military operations, selected Unisys for the 4th Estate Global Service Center contract to optimize, modernize and consolidate service desk and field services for U.S. Department of Defense agencies in the U.S. and overseas

Please contact the Global Service Desk if any error, malfunction, failure to function, or operation issue occurs. If you have any questions regarding DCS, please contact the Global Service Desk (disa.gsd@mail.mil) Toll-Free 1-844-347-2457 (Options 1, 1) exhibit blocked characteristics, contact the DISA Global Service Desk (GSD). Instructions are in the APPENDIX III - CONTACTS AND REFERENCES at the end of this document. 4.0 TESTING Upon migration to EBI, testing is conducted IAW with organizational tactics techniques and procedures (TTPs), Standard Operating Procedures (SOPs), and guidance DISA Global Service Desk DISA Mar 2021 - Present 3 months. Salt Lake City, Utah, United States United States Air Force. The Global Directory Service (GDS) The Global Directory Service (GDS) is an enterprise directory service available on both NIPRNet and SIPRNet that supports the DOD PKI Program. GDS is responsible for hosting DoD PKI and ECA certificate revocation lists (CRLs) and intermediate Certification Authority (CA) certificates. All DoD PKI certificates. The Service Desk is your point of contact for technology-related support and services, when you are unable to find a solution on the BT On Demand Portal and for urgent issues. Search for another location Hide Search Find a location.

Global Video Services (GVS) - DIS

As far as the improvement of DISA's Global Service Desk, the agency is changing how it responds to help desk users, explained Rich Forsht, chief of the Global Service Desk and chair of the Service Support Environment, DISA. They are tailoring the way they reach out to the different generations in the workforce the DoD Enterprise Email (DEE), Global Address List (GAL). Army users know it as Enterprise Email This guide was originally created to help members of the Military Intelligence Readiness Command (MIRC) to update their information in the Mail.mil GAL. It will work for anyone who uses DoD Enterprise Email The building is part of the overall DISA-Montgomery strategic plan to move personnel out of the current data center building to provide expansion space for the new Global Service Desk consolidation. With his continuing cost-savings focus, Baker is also consolidating another building that encompasses several headquarters functions into this same. DISA Global Service Desk . Email: disa.gsd@mail.mil . Email Subject for General Questions: Help with DoD SAFE (DCS PMO) Email Subject to report a spillage: Spillage in DoD SAFE (DCS PMO) DSN (CONUS): 850-0032DSN (OCONUS): Country Code 312 . Toll Free: 1-844-347-2457 . Author

The DISA Global Service Desk will serve as the inject point for all tickets. Tier II will be the 24/7 escalation point for Tier III call out. Tier III must respond within 2-hours. The goal is to provide customer support to our global user base during their core business hours. Introduction Until that time, customers should continue to contact the DISS help desk at 800-467-5526 or dcsa.ncr.nbis.mbx.contact-center@mail.mil for any issues they encounter. DCSA deploys NBIS Release 3.0 July 20, 2021 - DCSA has successfully deployed Release 3.0 of the National Background Investigation Services (NBIS) Infrastructure Global Service Desk at DISA O'Fallon, Illinois, United States 1 Experienced Service Desk Agent with a demonstrated history of working in the military industry. Skilled in. TRUST IN DISA: MISSION FIRST, PEOPLE ALWAYS! JSC Lines of Effort - Nested w/ NDS, NDAA & DoD CIO/DISA. Superior EMS Enterprise Expertise, Service & Capabilities. Agile Program/Data Development and Distribution. Relevant EMS Training/Battlefield Management. Effective Integration of Emerging Technology/AI. Operations. Worldwide Deployable. DISA awarded the $491 million blanket purchase agreement to GDIT under its GSA IT Schedule 70 contract vehicle. It includes a one-year base period with four one-year options. We are excited to continue our work with DISA and support their next-generation capabilities, said Senior Vice President Leigh Palmer, head of GDIT's Defense Division

- DoD Benefits and Entitlements - The data in your DEERS record - TRICARE eligibility - DMDC Applications or Websites . Call the DMDC/DEERS Support Office (DSO): (800) 538-9552. Hours of Operation: 8:00 am - 8:00 pm Eastern Standard Time, Monday - Friday, excluding federal holidays. You can also write to us at: 400 Gigling Rd Seaside, CA. The Defense Information Systems Agency, or DISA, is making progress on an important modernization project, despite the onset of the global COVID-19 pandemic. In November, Deputy Secretary of Defense David Norquist designated DISA to lead the Fourth Estate Network Optimization Program

The DEE service provides secure cloud-based email to DoD enterprise that is designed to increase operational efficiency & facilitate collaboration across organizational boundaries. DEE Facts: A single, secure email and calendar sharing capability across the Department of Defense (DoD) with a true Global Address List (GAL) tha Help Desk services are provided by DISA WESTHEM DECC Ogden Electronic Business Operational Support Team (OST). This checklist will be updated as needed. This checklist is for DoD agencies and services that are going to begin using Electronic Data Access (EDA). It is a guide identifying the minimum steps necessary DHA-IPM 20-004: Department of Defense (DoD) Coronavirus Disease 2019 (COVID-19) Vaccination Program Implementation; DHA-PM 6025-13: Clinical Quality Management in the Military Health System, Volume 4; Military Service by Transgender Persons and Persons with Gender Dysphoria; DHA-PI 7000.01 Patient Trave U.S. Defense Information Systems Agency Selects Unisys to Provide Secure Global Service Desk and Field Service Support for Department of Defense 4th Estate Agencie DISA provided a value range for each of the contracts, with 149 expected to clear the $5 million mark. In total, the agency plans to award: 37 contracts between $5 million and $9.99 million

Storefront - Catalog - DIS

Global Information Grid (GIG) Services Management (GSM)-Operations (GSM-O) Program GSM-O DISA (Defense Information Systems Agency) DISA Storefront (DSF) User Guide 14-GSMO-LMDM-0193-00 Version: 3.0 Contract No.: HC 1028-12-D-0021, HC1028-18-F-0168 IMPORTANT NOTICE: A hardcopy of this document may not be the version currently in effect Over the next year a majority of DOD organizations that are not part of the military services will migrate to this global service desk, he said Compressed file-types (zip, 7z, tar.gz, etc.) can be used to reduce the size of a file. Alternatively, large files can also be separated into multiple 8 GB or less segments that can be sent in several individual package transfers. You can contact the DISA Global Service Desk and discuss your use case

E-mail and Phone: Main DISA Helpdesk - DoD Cyber Exchang

  1. istries responsible for managing and implementing community-based health services,. View More. Call to action2
  2. Welcome to the Network Enterprise Center (NEC) on Fort Hood, Texas. For immediate assistance, please open a help ticket through the Army Enterprise Service Desk (AESD) Website or by calling 1-866-335-ARMY.. Mission Statement: Provide transparent delivery,sustainment and defense of LandWarNet capabilities across the Fort Hood AOR enabling unity of command and synchronization of the Enterprise.
  3. To report the death of a Coast Guard or NOAA retiree, annuitant, or Lighthouse Keepers please call the US Coast Guard Personnel Service Center Retiree and Annuitant Services Branch at 1-800-772-8724. To report the death of a retired PHS Officer, please call the Compensation Branch 301-594-2963
  4. DISA Global Service Desk Tier II Desktop Support/Kiosk Manager Chameleon Integrated Services. Jul 2016 - Oct 2017 1 year 4 months. Fort Meade, M
  5. • Enhanced the cyber posture of the DISA corporate networks through streamlined patching processes and coordination with the DISA global service desk to achieve an average of 98% compliance on.
  6. Global Service Desk Service Support Environment ITSM CMDB ITOM SAM Service receiving end-point DISA's ServiceNow® instance IVR Self-service Capabilities Interaction By API GSD ServiceNow®portal Liveagent Self-serviceportal Virtualagent Automation Chat Marquee/ Dashboard Live Agent 1-844 -DISA -HLP Email ServiceConsumers Customers.
  7. DISA. Jan 2016 - Present3 years 11 months. Montgomery, Alabama Area. Creating DISA Global Service Desk Agents with TTP's and Policies for global customers

You can call the Army Enterprise Service Desk-Worldwide at 866-335-2769 to find out who your Entitlement Manager is for your command if you've had your CAC longer than 48 hours. Problem 3: Your Email has transitioned to Enterprise Email and your information is incorrect in the Global Address List (GAL) disa iase acas online training provides a comprehensive and comprehensive pathway for students to see progress after the end of each module. With a team of extremely dedicated and quality lecturers, disa iase acas online training will not only be a place to share knowledge but also to help students get inspired to explore and discover many creative ideas from themselves DISA released its 2019-2022 updated strategy Nov. 30 ahead of its annual AFCEA TechNet Cyber conference. In addition to cyber, the document also stresses the need for modernized infrastructure. To help protect data and systems from unauthorized access, DoD has required multi-factor authentication (MFA) through a common access card (CAC) and pin verification. DoDEA will introduce non-CAC secure access with MFA starting Semester 1 of SY 2020-21

Drug Testing Pre Employment Screening DISA Global

  1. RESTON, Va., October 28, 2019 - Unisys Corporation (NYSE: UIS) today announced that the U.S. Defense Information Systems Agency (DISA), the agency that provides enterprise IT supporting the full spectrum of military operations, selected the company for the 4th Estate Global Service Center contract to optimize, modernize and consolidate service desk and field services for U.S. Department of.
  2. You can contact MIAP support and open a trouble ticket by calling the DISA Service Desk (1-844-347-2457 (1-844-DISA HLP), or DSN 850-0032). Press 1 for Applications and hold for the next available agent. Please try to be as descriptive as possible when opening your MIAP trouble ticket
  3. The DoD Enterprise Directory Services (EDS) is a DISA and DMDC managed suite of products and services that provide DoD Enterprise identity and contact attributes. EDS is comprised of enterprise provisioning services, directory services, synchronization services, and white pages in support of people discovery across the DoD community
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  5. Tags: disa service desk option decc mechanicsburg defense enterprise select supported disa-hlp select option mec-service-desk mec-service disa hlp disa decc supported applications supported applications shift disa mechanicsburg service desk global service dod enterprise attention valued partners effective april disa eis warner robins decc.
  6. The U.S. Department of Defense is committed to making its electronic and information technologies accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act (29 U.S.C. & 794d) as amended in 1999. please contact the Service Desk support team for assistance Toll Free: 1-844-347-2457 (1-844-DISA HLP.
  7. Summary. The Defense Information Systems Agency Global Operations Command Facility (DISA Global Ops) consolidates the seven functioning divisions of DISA Continental United States (CONUS) into a modern and flexible facility, enhancing its mission to provision, engineer and operate enterprise infrastructure to joint warfighters and national leaders

DoD Freight Transportation Services, Release 3.0. 13 MAR 17: SPE WS 1. Small Package Express Web Service, Release 1.0: 18 APR 17. IHAT 3: International Heavyweight Air Tender, Release 3.0. 01 MAY 17: SPE NGDS 1. Small Package Express Next Generation Delivery Service, Release 1.0 : 11 MAY 17. DIS WS 1 / FCRP 20: Discrepancy Identification System. DBIDS Home. Physical Access Control System developed by the Defense Manpower Data Center. Visit Sit Welcome To DMDC. Since 1974, DMDC has evolved into a world leader in Department of Defense identity management, serving uniformed service members and their families across the globe. Among its many roles, DMDC is: The one, central access point for information and assistance on DoD entitlements, benefits, and medical readiness for uniformed.

DHA Global Service Center Contact - United States Arm

Highlight has been supporting DISA since 2014, delivering software and systems engineering, enterprise architecture, and service desk support at DISA Headquarters and Scott AFB. Highlight is grateful for the opportunity to continue to support DISA and its mission partners to help deliver secure, responsive, and assured global communications. The Defense Information Systems Agency (DISA) is a combat support agency of the Department of Defense (DoD). The agency is composed of nearly 6,000 civilian employees; more than 1,500 active duty military personnel from the Army, Air Force, Navy, and Marine Corps; and approximately 7,500 defense contractors. The agency provides, operates, and. The Defense Logistics Agency Customer Interaction Center (DLA CIC) is your One Call Resolution point of contact for all logistics issues related to DLA. Dedicated, knowledgeable agents are standing by to provide real time answers to your real world logistics needs 24 hours a day, 7 days a week, including Government holidays

Procurement Integrated Enterprise Environmen

PEO C3T develops, acquires, fields and supports the Army's tactical communications network - a critical Army modernization priority that brings information dominance to current and future Soldiers. A robust, secure, intuitive network is a key enabler for an agile, expeditionary Force 2025, providing operational flexibility and enhancing leaders' situational awareness in support of. Defense Collaboration Services (DCS) DCS provides web conferencing and chat capabilities. DCS web conferencing includes the ability to share content and presentations, provide audio and video collaboration, recording, and playback capabilities. DCS chat is a robust instant messaging capability Global Help Desk Services, Inc. (GHDSi) provides help desk outsourcing with guaranteed service levels to enterprise-sized companies around the world. What does that mean for you? It means a superior help desk experience, major capacity gains within your IT team, and a reduced total cost of IT support

Disa Enterprise Information Services (Eis) Defense

  1. The Procurement Integrated Enterprise Environment (PIEE) is the DoD and federal one-stop-shop for procurement capabilities. The PIEE is home to Wide Area Workflow and Electronic Data Access (EDA), MyInvoice, and capabilities including: Single sign on/role-based access based on job series. Data from multiple applications
  2. THE CHALLENGE. The Defense Information Systems Agency (DISA) required an integrated, certifiably secure and scalable video-conferencing solution across the full spectrum of its national-security operations. From the start, they were looking for a modern standards-based cloud solution that could, when needed, leverage existing traditional video.
  3. RF-ITV Tracking Portal Login. Login. RF-ITV Tracking Portal. By logging into to the RF-ITV Tracking Portal, I certify compliance with the DOD Disclaimer and completion of the annual IA Awareness Training . Help. AMIS RF-ITV Service Desk. Login Help
  4. This article is meant to give more attention to what I didn't think was a big issue around the IT world: how to get the best our of your Global Service Desk team!I saw a question on LinkedIn where somebody was going to implement a Global Service Desk team and wanted some suggestions and also shared his fear about the possibility of Service Desk representatives leaving tickets in the global.
  5. DOD enterprise. - The DAI Help Desk processed 7,509 service requests between November 1, 2018, and May 3, 2019, with the number of open tickets decreasing from 738 to 312 during that period. • DAI is survivable against a cyber threat having limited to moderate capabilities. - During the CVPA, JITC and the DISA Red Team verifie
  6. The MESD, collocated with the Air Force's Enterprise Service Desk (ESD), is the AFMS' solution for providing initial service desk management in line with the One AF, One Network construct and to meet the unique IT intensive demands of our medical mission. Before the MESD, there was no standardized approach to track IM/IT workload across the.
  7. g a single service IT provider for defense agencies and field activities through its Fourth Estate Network Modernization initiative -- an effort that combines.

DISA Selects Unisys for $214M Contract to Provide Secure

Classified Secret Department of Defense Information Network ( DoDIN) telephony and information services. DMCC-S Characteristics -Samsung Galaxy S7 and Tab S3-SIPR Gateway with High Availability-Global Service Area (AT&T and Verizon)-Secure Voice, E -Mail, and Data services-24/7 Service Desk-Data-at-Rest Capabilities FY2019-36 month device lifecycl Chameleon's DISA Global Service Desk contract is part of its DISA IT Enterprise Support Services (DESS) contract, which was awarded to Chameleon and four other firms in 2013 to compete for more than $400 million of military IT services and equipment for 8,200 DISA employees in the U.S; And at international locations over a five-year period

If you need assistance with SRTS, please contact the Global Service Center Desk by phone at 1-800-600-9332 or by email at dhagsc@mail.mil to obtain a support ticket. The SRTSweb Program Office is available to assist you with your problems and questions from 0630 - 1700 central time Monday through Friday after you have obtained a support ticket from the help desk DTRA enables Department of Defense (DoD), the U.S. Government, and International Partners to counter and deter Weapons of Mass Destruction (WMD) and Emerging Threats. Who We Are DTRA's workforce is an integrated mix of personnel from government, military, and industry, blending a variety of skillsets at the individual and organizational level Bloomberg the Company & Its Products The Company & its Products Bloomberg Terminal Demo Request Bloomberg Anywhere Remote Login Bloomberg Anywhere Login Bloomberg Customer Support Customer Suppor

Human Resources Division. The Department of Defense Education Activity (DoDEA) Human Resources Division Headquarters located in Alexandria, Virginia, is a field operations agency of the Department of Defense. The DoDEA Human Resources Division has responsibility for managing the Human Capital programs and policies affecting the civilian. OPERATING STATUS. Nationwide. Applies to: March 17, 2020 - Until Further Notice. STATUS: OPEN WITH MAXIMUM TELEWORK FLEXIBILITIES TO ALL CURRENT TELEWORK ELIGIBLE EMPLOYEES, PURSUANT TO DIRECTION FROM AGENCY HEADS. DIA EMPLOYEES CALL 1-833-982-2327 TO RECEIVE THE LATEST AGENCY INFORMATION Other agencies and service branches, especially in the Defense Department, have followed in the Air Force's footsteps. Now, the Air Force is starting to see the fruits of its efforts. One of the first official projects that the service has launched under EITaaS is a modernized IT help desk, which it has launched with ServiceNow The DoD CIO will work with the core process owners to implement the required changes. These efforts will be synchronized with the parallel DoD activities under way to reform DoD IT acquisition. Effective communication is critical to building the DoD-wide commitment that will be required to optimize DoD IT infrastructure for the joint environment To contact the DISA service desk, call 1-844-DISA-HLP. Specific contact information, including field offices, program offices, and service desk automated menu sequences can be found in the DISA Help Guide. Industry Partners; For more information about working with DISA, please visit the Industry Partners website

Video: Support Services DoDE

DHA-IPM 20-004: Department of Defense (DoD) Coronavirus Disease 2019 (COVID-19) Vaccination Program Implementation; DHA-PM 6025-13: Clinical Quality Management in the Military Health System, Volume 4; Military Service by Transgender Persons and Persons with Gender Dysphoria; DHA-PI 7000.01 Patient Trave If you need assistance with SRTSweb, please contact the Global Service Center Desk to submit a trouble ticket. 1-800-600-9332 or by email. What is SRTSWeb? The Spectacle Request Transmission System (SRTS) is a web-based DoD Resources - U.S. Army Public Health Comman - Provide Service Desk Support to approximately 2.1 million worldwide users using industry best practices and global service desk policy, either directly or indirectly based on application service level agreement requirements. Most of these users have Level 1/ Tier I support external to DISA. - Provide Service Desk Support Level 1 & Level 2 Tier I ID Card for military family members and military retirees to access service benefits and privileges. Beginning July 31, 2020, the Next Generation USID Card will be issued to eligible individuals at select DoD ID card facilities. ID Card Types & Eligibility. Getting Your ID Card. Managing Your ID Card


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